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WakeMed Apex Healthplex

Patient Advocate in Apex, North Carolina

2.5(44 reviews)
(919) 350-8000120 Healthplex Way, Apex, NC 27502View on Yelp
WakeMed Apex Healthplex - patient advocate in Apex, NC

Customer Reviews

2.5
out of 5
44 reviews

Based on Yelp ratings

Read reviews on Yelp

About WakeMed Apex Healthplex

The team at WakeMed Apex Healthplex works out of 120 Healthplex Way in Apex, North Carolina. With 44 Yelp reviews and a 2.5-star rating, they have a track record to check. Services include hospitals.

Services

Hospitals

How WakeMed Apex Healthplex Helps You

WakeMed Apex Healthplex provides hospitals at 120 Healthplex Way in Apex. If you have had a billing issue, insurance denial, or unexpected charge related to care at this facility, understanding your rights is the first step toward resolving it. Call (919) 350-8000.

The Appeals Process

Start by getting your itemized bill from WakeMed Apex Healthplex at (919) 350-8000 and your EOB from your insurer. The gap between what was billed, what insurance paid, and what you owe is where most disputes begin.

Service Area

WakeMed Apex Healthplex is at 120 Healthplex Way in Apex, NC. They serve the local area and surrounding communities.

Frequently Asked Questions

Where is WakeMed Apex Healthplex?
They are at 120 Healthplex Way in Apex, NC 27502. Call (919) 350-8000 for directions and appointment scheduling.
Can I appeal an insurance denial for care at WakeMed Apex Healthplex?
Yes. Get the denial letter, note the reason and deadline, and ask WakeMed Apex Healthplex at (919) 350-8000 for supporting documentation. File your appeal with your insurer within the stated timeframe.
What services does WakeMed Apex Healthplex provide?
WakeMed Apex Healthplex provides hospitals at their Apex, NC location. Call (919) 350-8000 for appointments and to ask about accepted insurance plans.
What are my patient billing rights in North Carolina?
North Carolina has specific patient protection laws on top of federal rules. These cover balance billing, appeal timelines, and external review options. A patient advocate or your state insurance commissioner can explain your rights.
How do I get an itemized bill?
You have the right to an itemized statement for any medical service. Call (919) 350-8000 and ask the billing department. Compare each line item against what your insurance shows they processed.
How do I dispute a bill from WakeMed Apex Healthplex?
Request an itemized bill and compare it to your insurance EOB. Look for duplicate charges, incorrect codes, and services you did not receive. Call (919) 350-8000 to discuss discrepancies with their billing department.

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