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Sentara Norfolk General Hospital

Patient Advocate in Norfolk, Virginia

2.5(78 reviews)
(757) 388-3000600 Gresham Dr, Norfolk, VA 23507View on Yelp
Sentara Norfolk General Hospital - patient advocate in Norfolk, VA

Customer Reviews

2.5
out of 5
78 reviews

Based on Yelp ratings

Read reviews on Yelp

About Sentara Norfolk General Hospital

Sentara Norfolk General Hospital is at 600 Gresham Dr in Norfolk, Virginia. With 78 Yelp reviews and a 2.5-star rating, they have a track record to check. They are listed under hospitals.

Services

Hospitals

How Sentara Norfolk General Hospital Helps You

Services at Sentara Norfolk General Hospital include hospitals. Medical billing problems are common, and knowing how to dispute a charge or appeal a denial can save you hundreds or thousands of dollars. Call (757) 388-3000 to start.

The Appeals Process

Start by getting your itemized bill from Sentara Norfolk General Hospital at (757) 388-3000 and your EOB from your insurer. The gap between what was billed, what insurance paid, and what you owe is where most disputes begin.

Service Area

Sentara Norfolk General Hospital is at 600 Gresham Dr in Norfolk, VA. They serve the local area and surrounding communities.

Frequently Asked Questions

What if I got a surprise bill?
The No Surprises Act protects patients from surprise bills for emergency services and some out-of-network care. If you believe the bill qualifies, dispute it with the provider and your insurer. Call (757) 388-3000 to discuss.
How do I dispute a bill from Sentara Norfolk General Hospital?
Request an itemized bill and compare it to your insurance EOB. Look for duplicate charges, incorrect codes, and services you did not receive. Call (757) 388-3000 to discuss discrepancies with their billing department.
What services does Sentara Norfolk General Hospital provide?
Sentara Norfolk General Hospital provides hospitals at their Norfolk, VA location. Call (757) 388-3000 for appointments and to ask about accepted insurance plans.
What are my patient billing rights in Virginia?
Virginia has specific patient protection laws on top of federal rules. These cover balance billing, appeal timelines, and external review options. A patient advocate or your state insurance commissioner can explain your rights.
Can I appeal an insurance denial for care at Sentara Norfolk General Hospital?
Yes. Get the denial letter, note the reason and deadline, and ask Sentara Norfolk General Hospital at (757) 388-3000 for supporting documentation. File your appeal with your insurer within the stated timeframe.

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