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Rochester General Hospital

Patient Advocate in Rochester, New York

2.5(48 reviews)
(585) 922-40001425 Portland Ave, Rochester, NY 14621View on Yelp
Rochester General Hospital - patient advocate in Rochester, NY

Customer Reviews

2.5
out of 5
48 reviews

Based on Yelp ratings

Read reviews on Yelp

About Rochester General Hospital

Based at 1425 Portland Ave in Rochester, Rochester General Hospital covers hospitals. With 48 Yelp reviews and a 2.5-star rating, they have a track record to check. They are listed under hospitals. New York City and the Hudson Valley have a different market than upstate.

Services

Hospitals

How Rochester General Hospital Helps You

Rochester General Hospital provides hospitals at 1425 Portland Ave in Rochester. If you have had a billing issue, insurance denial, or unexpected charge related to care at this facility, understanding your rights is the first step toward resolving it. Call (585) 922-4000.

The Appeals Process

If you have a billing dispute, call (585) 922-4000 to request an itemized statement. Compare it line by line against your insurance explanation of benefits. Discrepancies are more common than most patients realize.

Service Area

Rochester General Hospital is at 1425 Portland Ave in Rochester, NY. They serve the local area and surrounding communities.

Frequently Asked Questions

What are my patient billing rights in New York?
New York has specific patient protection laws on top of federal rules. These cover balance billing, appeal timelines, and external review options. A patient advocate or your state insurance commissioner can explain your rights.
What services does Rochester General Hospital provide?
Rochester General Hospital provides hospitals at their Rochester, NY location. Call (585) 922-4000 for appointments and to ask about accepted insurance plans.
Can I appeal an insurance denial for care at Rochester General Hospital?
Yes. Get the denial letter, note the reason and deadline, and ask Rochester General Hospital at (585) 922-4000 for supporting documentation. File your appeal with your insurer within the stated timeframe.
Where is Rochester General Hospital?
They are at 1425 Portland Ave in Rochester, NY 14621. Call (585) 922-4000 for directions and appointment scheduling.
What if I got a surprise bill?
The No Surprises Act protects patients from surprise bills for emergency services and some out-of-network care. If you believe the bill qualifies, dispute it with the provider and your insurer. Call (585) 922-4000 to discuss.
Does Rochester General Hospital accept my insurance?
Networks change, so always verify before a visit. Call (585) 922-4000 with your plan name and member ID to confirm whether they are in-network for your coverage.

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