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Novant Health Matthews Medical Center

Patient Advocate in Matthews, North Carolina

2.2(101 reviews)
(704) 384-65001500 Matthews Township Pkwy, Matthews, NC 28105View on Yelp
Novant Health Matthews Medical Center - patient advocate in Matthews, NC

Customer Reviews

2.2
out of 5
101 reviews

Based on Yelp ratings

Read reviews on Yelp

About Novant Health Matthews Medical Center

At 1500 Matthews Township Pkwy in Matthews, Novant Health Matthews Medical Center handles medical centers. Their 2.2-star average comes from 101 Yelp reviews. They are listed under medical centers. North Carolina's Research Triangle and Charlotte are the two major service hubs.

Services

Medical Centers

How Novant Health Matthews Medical Center Helps You

Novant Health Matthews Medical Center provides medical centers at 1500 Matthews Township Pkwy in Matthews. If you have had a billing issue, insurance denial, or unexpected charge related to care at this facility, understanding your rights is the first step toward resolving it. Call (704) 384-6500.

The Appeals Process

Start by getting your itemized bill from Novant Health Matthews Medical Center at (704) 384-6500 and your EOB from your insurer. The gap between what was billed, what insurance paid, and what you owe is where most disputes begin.

Service Area

Novant Health Matthews Medical Center is at 1500 Matthews Township Pkwy in Matthews, NC. They serve the local area and surrounding communities.

Frequently Asked Questions

What are my patient billing rights in North Carolina?
North Carolina has specific patient protection laws on top of federal rules. These cover balance billing, appeal timelines, and external review options. A patient advocate or your state insurance commissioner can explain your rights.
What if I got a surprise bill?
The No Surprises Act protects patients from surprise bills for emergency services and some out-of-network care. If you believe the bill qualifies, dispute it with the provider and your insurer. Call (704) 384-6500 to discuss.
How do I dispute a bill from Novant Health Matthews Medical Center?
Request an itemized bill and compare it to your insurance EOB. Look for duplicate charges, incorrect codes, and services you did not receive. Call (704) 384-6500 to discuss discrepancies with their billing department.
Where is Novant Health Matthews Medical Center?
They are at 1500 Matthews Township Pkwy in Matthews, NC 28105. Call (704) 384-6500 for directions and appointment scheduling.
How do I get an itemized bill?
You have the right to an itemized statement for any medical service. Call (704) 384-6500 and ask the billing department. Compare each line item against what your insurance shows they processed.

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