MercyOne West Des Moines Medical Center

Patient Advocate in West Des Moines, Iowa

2.5(27 reviews)
(515) 358-80001755 59th Pl, West Des Moines, IA 50266View on Yelp
MercyOne West Des Moines Medical Center - patient advocate in West Des Moines, IA

Customer Reviews

2.5
out of 5
27 reviews

Based on Yelp ratings

Read reviews on Yelp

About MercyOne West Des Moines Medical Center

MercyOne West Des Moines Medical Center is at 1755 59th Pl in West Des Moines, Iowa. They have a 2.5-star Yelp rating from 27 reviews. They are listed under hospitals.

Services

Hospitals

How MercyOne West Des Moines Medical Center Helps You

MercyOne West Des Moines Medical Center provides hospitals at 1755 59th Pl in West Des Moines. If you have had a billing issue, insurance denial, or unexpected charge related to care at this facility, understanding your rights is the first step toward resolving it. Call (515) 358-8000.

The Appeals Process

Start by getting your itemized bill from MercyOne West Des Moines Medical Center at (515) 358-8000 and your EOB from your insurer. The gap between what was billed, what insurance paid, and what you owe is where most disputes begin.

Service Area

MercyOne West Des Moines Medical Center is at 1755 59th Pl in West Des Moines, IA. They serve the local area and surrounding communities.

Frequently Asked Questions

How do I dispute a bill from MercyOne West Des Moines Medical Center?
Request an itemized bill and compare it to your insurance EOB. Look for duplicate charges, incorrect codes, and services you did not receive. Call (515) 358-8000 to discuss discrepancies with their billing department.
What if I got a surprise bill?
The No Surprises Act protects patients from surprise bills for emergency services and some out-of-network care. If you believe the bill qualifies, dispute it with the provider and your insurer. Call (515) 358-8000 to discuss.
What are my patient billing rights in Iowa?
Iowa has specific patient protection laws on top of federal rules. These cover balance billing, appeal timelines, and external review options. A patient advocate or your state insurance commissioner can explain your rights.
Can I appeal an insurance denial for care at MercyOne West Des Moines Medical Center?
Yes. Get the denial letter, note the reason and deadline, and ask MercyOne West Des Moines Medical Center at (515) 358-8000 for supporting documentation. File your appeal with your insurer within the stated timeframe.
Where is MercyOne West Des Moines Medical Center?
They are at 1755 59th Pl in West Des Moines, IA 50266. Call (515) 358-8000 for directions and appointment scheduling.

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