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Duke University Hospital

Patient Advocate in Durham, North Carolina

2.6(147 reviews)
(919) 684-81112301 Erwin Rd, Durham, NC 27710View on Yelp
Duke University Hospital - patient advocate in Durham, NC

Customer Reviews

2.6
out of 5
147 reviews

Based on Yelp ratings

Read reviews on Yelp

About Duke University Hospital

Durham residents looking for hospitals have Duke University Hospital at 2301 Erwin Rd. Their 2.6-star average comes from 147 Yelp reviews. They are listed under hospitals. North Carolina's Research Triangle and Charlotte are the two major service hubs.

Services

Hospitals

How Duke University Hospital Helps You

Duke University Hospital provides hospitals at 2301 Erwin Rd in Durham. If you have had a billing issue, insurance denial, or unexpected charge related to care at this facility, understanding your rights is the first step toward resolving it. Call (919) 684-8111.

The Appeals Process

If you have a billing dispute, call (919) 684-8111 to request an itemized statement. Compare it line by line against your insurance explanation of benefits. Discrepancies are more common than most patients realize.

Service Area

Duke University Hospital is at 2301 Erwin Rd in Durham, NC. They serve the local area and surrounding communities.

Frequently Asked Questions

Does Duke University Hospital accept my insurance?
Networks change, so always verify before a visit. Call (919) 684-8111 with your plan name and member ID to confirm whether they are in-network for your coverage.
Can I appeal an insurance denial for care at Duke University Hospital?
Yes. Get the denial letter, note the reason and deadline, and ask Duke University Hospital at (919) 684-8111 for supporting documentation. File your appeal with your insurer within the stated timeframe.
What if I got a surprise bill?
The No Surprises Act protects patients from surprise bills for emergency services and some out-of-network care. If you believe the bill qualifies, dispute it with the provider and your insurer. Call (919) 684-8111 to discuss.
Where is Duke University Hospital?
They are at 2301 Erwin Rd in Durham, NC 27710. Call (919) 684-8111 for directions and appointment scheduling.
How do I dispute a bill from Duke University Hospital?
Request an itemized bill and compare it to your insurance EOB. Look for duplicate charges, incorrect codes, and services you did not receive. Call (919) 684-8111 to discuss discrepancies with their billing department.

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