BetterMed Urgent Care

Patient Advocate in Richmond, Virginia

3.4(39 reviews)
(804) 554-56885215 W Broad St, Richmond, VA 23230View on Yelp
BetterMed Urgent Care - patient advocate in Richmond, VA

Customer Reviews

3.4
out of 5
39 reviews

Based on Yelp ratings

Read reviews on Yelp

About BetterMed Urgent Care

The team at BetterMed Urgent Care works out of 5215 W Broad St in Richmond, Virginia. They have a 3.4-star Yelp rating from 39 reviews. They are listed under urgent care.

Services

Urgent Care

How BetterMed Urgent Care Helps You

BetterMed Urgent Care provides urgent care at 5215 W Broad St in Richmond. If you have had a billing issue, insurance denial, or unexpected charge related to care at this facility, understanding your rights is the first step toward resolving it. Call (804) 554-5688.

The Appeals Process

If you have a billing dispute, call (804) 554-5688 to request an itemized statement. Compare it line by line against your insurance explanation of benefits. Discrepancies are more common than most patients realize.

Service Area

BetterMed Urgent Care is at 5215 W Broad St in Richmond, VA. They serve the local area and surrounding communities.

Frequently Asked Questions

What are my patient billing rights in Virginia?
Virginia has specific patient protection laws on top of federal rules. These cover balance billing, appeal timelines, and external review options. A patient advocate or your state insurance commissioner can explain your rights.
What services does BetterMed Urgent Care provide?
BetterMed Urgent Care provides urgent care at their Richmond, VA location. Call (804) 554-5688 for appointments and to ask about accepted insurance plans.
What if I got a surprise bill?
The No Surprises Act protects patients from surprise bills for emergency services and some out-of-network care. If you believe the bill qualifies, dispute it with the provider and your insurer. Call (804) 554-5688 to discuss.
Where is BetterMed Urgent Care?
They are at 5215 W Broad St in Richmond, VA 23230. Call (804) 554-5688 for directions and appointment scheduling.
How do I dispute a bill from BetterMed Urgent Care?
Request an itemized bill and compare it to your insurance EOB. Look for duplicate charges, incorrect codes, and services you did not receive. Call (804) 554-5688 to discuss discrepancies with their billing department.
How do I get an itemized bill?
You have the right to an itemized statement for any medical service. Call (804) 554-5688 and ask the billing department. Compare each line item against what your insurance shows they processed.

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