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Aetna

Patient Advocate in Philadelphia, Pennsylvania

1.6(7 reviews)
(215) 665-67101 Franklin Plz, Philadelphia, PA 19102View on Yelp

Customer Reviews

1.6
out of 5
7 reviews

Based on Yelp ratings

Read reviews on Yelp

About Aetna

Located at 1 Franklin Plz in Philadelphia, Aetna provides health insurance offices. With 7 Yelp reviews and a 1.6-star rating, they have a track record to check. Services include health insurance offices. Philadelphia and Pittsburgh bookend the state with very different local dynamics.

Services

Health Insurance Offices

How Aetna Helps You

Services at Aetna include health insurance offices. Medical billing problems are common, and knowing how to dispute a charge or appeal a denial can save you hundreds or thousands of dollars. Call (215) 665-6710 to start.

The Appeals Process

Start by getting your itemized bill from Aetna at (215) 665-6710 and your EOB from your insurer. The gap between what was billed, what insurance paid, and what you owe is where most disputes begin.

Service Area

Aetna is at 1 Franklin Plz in Philadelphia, PA. They serve the local area and surrounding communities.

Frequently Asked Questions

Can I appeal an insurance denial for care at Aetna?
Yes. Get the denial letter, note the reason and deadline, and ask Aetna at (215) 665-6710 for supporting documentation. File your appeal with your insurer within the stated timeframe.
How do I get an itemized bill?
You have the right to an itemized statement for any medical service. Call (215) 665-6710 and ask the billing department. Compare each line item against what your insurance shows they processed.
How do I dispute a bill from Aetna?
Request an itemized bill and compare it to your insurance EOB. Look for duplicate charges, incorrect codes, and services you did not receive. Call (215) 665-6710 to discuss discrepancies with their billing department.
Does Aetna accept my insurance?
Networks change, so always verify before a visit. Call (215) 665-6710 with your plan name and member ID to confirm whether they are in-network for your coverage.
What are my patient billing rights in Pennsylvania?
Pennsylvania has specific patient protection laws on top of federal rules. These cover balance billing, appeal timelines, and external review options. A patient advocate or your state insurance commissioner can explain your rights.

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